- All returns must be pre-authorized. All products must be pre-authorized within 5 days of receipt of the goods.
- Please call our office to request a return authorization number. This creates an expected return for our quality control staff.
- Any returns without our numbered RETURN STICKER will be refused.
- All returns must be received by our warehouse within 30 days from the date of invoice or the return will be refused.
- The original packing slip or invoice must accompany the returned items with the return authorization filled out.
- THE RETURNED ITEMS MUST BE IN THE SAME CONDITION AS RECEIVED. NO CREDIT WILL BE ISSUED FOR ANY ITEMS ALTERED OR MISSING PIECES (E.G., BRUSHED, COMBED, PICKED, WORN, OR NOT IN ORIGINAL PACKAGING BOX OR BAG). ALL TAGS AND PACKING MATERIALS SUCH AS NETS AND INSERTS MUST BE INTACT. ALL COMPONENT PARTS, IF APPLICABLE, MUST BE RETURNED WITH THE ITEM(S).
- All re-shipped replacement goods are sent FOB Hallandale Beach, Florida, and will be shipped at customer’s expense.
For full instructions, please contact a Flaunt Representative.